Relieve yourself of Shopify maintenance hassles

Whether you require immediate troubleshooting or regular oversight for your Shopify website, our comprehensive support and maintenance services efficiently address various concerns such as website downtime, security vulnerabilities, backups, and updates, ensuring uninterrupted operation of your store.

Note: The website maintenance plans excluded email marketing, Google Ads and other add-on services. See our add-on services here.

  • Regular website updates

    Ensuring necessary security, plugin, and theme updates, with thorough checks on each page to guarantee optimal functionality and appearance.

  • Website support

    Providing timely assistance for any unforeseen issues, offering effective solutions to keep your website running smoothly.

  • Theme update

    If your current theme becomes obsolete, we facilitate a seamless transfer to a new theme without any additional cost to you.

  • Shopify Apps

    In the event of malfunctioning apps, necessitating the procurement of new ones, any associated costs will be transparently communicated to you.

Frequently Asked Questions

Here's the most asked questions about website maintenance services, feel free to drop us a line if you can't find your answer here.

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Do you upload more than 100 products?

Yes. You can add uploads by number of products in the product page.

What is your support method?

Our support is based on remote support. Support request can be made via email or WhatsApp.

Do you cover support services for Saturday & Sunday – weekend?

Yes. You can upgrade to weekend support.

Can I subscribe the service for multiple websites?

Yes. The price is applicable for 1 site only. Sign up 2 or more Shopify websites by adding the quantity and enjoy automatic 10% discount at checkout.

Can I cancel the plan when I don’t need it anymore?

Yes. You can cancel the plan in the account page by login in to your user account. Otherwise please send us an official email for service cancellation to hello@trifortesolutions.com, and we will assist you to cancel the plan.

What are the payment methods supported for subscription plan?

We encourage customers to sign up online subscription to ease the payment process every month. However, if you find offline payment works for you better, discuss with us. We can work out an offline plan for you.

How the website maintenance subscription works?

Choose a plan that fits your business needs and subscribe. The subscription will charged to the credit card you have entered at the first time on the monthly basis, until you cancel the plan.

Can I use my subscription for multiple Shopify sites?

Unfortunately not. The individual price is applicable for single site only. To subscribe maintenance for additional site, just add the quantity and click subscribe.