Subscription Policy
Last Updated: 22 May 2024
Welcome to Triforte Solutions. Our subscription services are designed to help you maintain and optimize your Shopify store. Please read this Subscription Policy carefully to understand the terms and conditions that govern our subscription plans. By subscribing to our services, you agree to the terms outlined below.
1. Subscription Plans
We offer various subscription plans tailored to meet the needs of different businesses. Details of each plan, including features, pricing, and billing frequency, are available on our website.
2. Billing and Payment
- Recurring Payments: Subscription fees are billed on a recurring basis as per the agreed billing frequency (e.g., monthly, quarterly, or annually).
- Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. You authorize us to charge your chosen payment method for recurring subscription fees.
- Failed Payments: If a payment fails, we will attempt to reprocess the payment. If payment is not collected after multiple attempts, we reserve the right to suspend or terminate your subscription services immediately.
3. Cancellation and Refunds
- Cancellation Policy: You may cancel your subscription at any time by contacting us at [your contact email] or through your account settings on our website. Cancellation will take effect at the end of the current billing cycle, and you will not be billed for the subsequent cycle.
- Refund Policy: We do not offer refunds for any subscription fees paid. Once a subscription period has commenced, the fees for that period are non-refundable.
4. Service Changes
We reserve the right to modify the features, content, and pricing of our subscription plans. Any changes will be communicated to you in advance, and such modifications will take effect in the subsequent billing cycle.
5. Service Warranty
We offer a 100% satisfaction guarantee and a 60-day service warranty. Within the first 60 days of your subscription, you may request any changes or adjustments to ensure you are completely satisfied with our services.
6. Termination
We reserve the right to terminate or suspend your subscription services, without prior notice or liability, for any reason, including if you breach these terms. Upon termination, your right to use the subscription services will immediately cease.
7. Data Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Contact Us
If you have any questions or concerns about this Subscription Policy, please contact us at:
Triforte Solutions Sdn Bhd
401-A, 4th Floor, Bangunan Loke Yew,
Jalan Mahkamah Persekutuan,
City Centre, 50050 Kuala Lumpur, Malaysia.
Tel: +60 16-325 3452
Email: hello@trifortesolutions.com
By subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by this Subscription Policy.